FREQUENTLY ASKED QUESTIONS
How can I contact FOUND4248?
If you have any questions about your size, an order, shipping, returns or any of our products, please don’t hesitate to contact us at info@found4248.com. We are always happy to help you.
What size should I choose?
Please refer to our Size Guide for detailed measurements. If you are between sizes or unsure which size to choose, our team will be happy to help you find the right fit.
How do FOUND4248 pieces fit?
Our collections are designed with a contemporary, timeless silhouette and a comfortable fit. The fit can vary between styles, so we recommend checking the fit information provided on each product page.
Where do you ship?
We ship within the Netherlands and internationally. Shipping costs are calculated according to the destination and are shown at checkout.
How long does shipping take?
We aim to dispatch your order within 2–3 business days. Once your order has been shipped, you will receive a Track & Trace link so you can follow your package.
Can I track my order?
Yes. As soon as your order has been shipped, we will send you an email with your Track & Trace information.
Can I return my order?
Yes. You may return your order within 14 days of receiving it. The item must be returned in its original packaging, unworn and in its original condition, with all tags and hangtags attached.
Return address:
Taalstraat 160, 5261 BJ Vught
When will I receive my refund?
Once your return has been received and inspected and everything is in good order, we will process your refund within 14 days.
Can I change or cancel my order?
We begin processing orders as soon as possible. If you need to change or cancel your order, please contact us as quickly as possible and we will see what we can do.
What if the item I want is out of stock?
Some FOUND4248 pieces are produced in limited quantities. If an item is out of stock, please contact us or sign up for a restock notification if available. We will always do our best to help.
How should I care for my FOUND4248 piece?
Every garment comes with specific care instructions. Please follow the care label carefully to preserve the quality, shape and longevity of your piece.
Where are FOUND4248 garments made?
We believe that knowing where our products come from matters. We make an ongoing effort to understand the origins of our fabrics and the manufacturers behind our collections. You can read more about our approach on our Sustainability page.
Is my payment secure?
Yes. Payments are processed through secure payment systems to help protect your personal and payment information.