Privacy policy
Your Privacy Matters
At FOUND4248, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it and the choices you have regarding your personal data.
By using our website or placing an order, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you visit our website or place an order, we collect the following information:
- Name
- Billing and shipping address
- Email address
- Telephone number
- Payment information
- Order history
- Information relating to customer service enquiries
- Technical information such as IP address, browser type and device information
2. How We Use Your Information
We use your personal information to:
- Process and deliver your orders
- Provide customer support
- Communicate with you regarding your order
- Process payments and refunds
- Improve our website and services
- Comply with legal and regulatory obligations
- Prevent fraud and misuse of our website
We only collect and use information that is necessary for these purposes.
3. Payment Information
Payments are processed through secure third-party payment providers.
FOUND4248 does not store your full payment card details.
4. Sharing Your Information
We do not sell, rent or trade your personal information.
We may share your information with trusted service providers when necessary to operate our business, including:
- Payment providers
- Shipping partners such as DHL and PostNL
- Website hosting and technology providers
- Professional advisers where legally required
These parties only receive the information necessary to perform their services.
5. Cookies
Our website may use cookies and similar technologies to improve your browsing experience and understand how our website is used.
Cookies help us:
- Remember your preferences
- Improve website performance
- Analyse website traffic
- Provide a better shopping experience
You can manage or disable cookies through your browser settings.
6. Data Retention
We retain your personal information only for as long as necessary to provide our services, comply with legal obligations and resolve disputes.
When information is no longer required, it will be securely deleted or anonymised.
7. Your Rights
Depending on your location and applicable privacy laws, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your personal information
- Restrict or object to certain processing activities
- Request a copy of your personal data
To exercise any of these rights, please contact us at:
8. Data Security
We take appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, misuse or disclosure.
While no method of transmission over the internet can be guaranteed to be completely secure, we continuously work to safeguard your information.
9. Third-Party Links
Our website may contain links to third-party websites.
FOUND4248 is not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing personal information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page and become effective immediately upon publication.
11. Contact
If you have any questions regarding this Privacy Policy or the way we process your personal information, please contact us:
FOUND4248
Email: info@found4248.com
Last updated: September 2026